Terms and Conditions

Agreement between User and https:www.virtualhope.org

Welcome to https:www.virtualhope.org. The https:www.virtualhope.org website 9the “Site”) is comprised of various web pages operated by Virtual Hope Corporation (“Virtual Hope”) https:www.virtualhope.org is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https:www.virtualhope.org constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.

 

https:www.virtualhope.org is a Forum/Online discussion Site.

 

To provide one on one life coaching sessions to the subscriber and the subscriber will attend webinars and group discussions.

 

Privacy

Your use of https:www.virtualhope.org is subjected to Virtual Hope’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

 

 

 

 

Electronic Communications

Visiting https:www.virtualhope.org or sending emails to Virtual Hope constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Virtual Hope is not responsible for third party access to your account that results from theft or misappropriation of your account. Virtual Hope and its associates reserve the right to refuse or cancel services, terminate accounts, or remove or edit content in our sole discretion.

 

Children under Thirteen

Virtual Hope does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may us https:www.virtualhope.org only with permission of a parent or guardian.

 

Cancellation/Refund Policy

You may cancel your autopay monthly subscription at any time. If you cancel your subscription during the service month that payment was already processed for, you will not receive a refund. You will not be billed the following month if you cancel the subscription in the system before the first day of the billing cycle which falls on the day of the month when membership was first initiated. Any yearly subscription paid in full will not qualify for a refund after 60 days. If you request a refund within the first 60 days  the remaining months will be refunded at the monthly manual subscription rate. Unused additional life coaching minutes can be rolled over month to month, however no refunds will be given for purchased additional minutes not used. 

 

Links to Third Party Sites/Third Party Services

https:www.virtualhope.org may contain links to other websites (“Linked Sites”). The linked Sites are not under the control of Virtual Hope and Virtual Hope is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to the Linked Site. Virtual Hope is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Virtual Hope of the site or any association with its operators.

 

Certain services made available via https:www.virtualhope.org are delivered by third party sites and organizations. By using any product service or functionality originating from the https:www.virtualhope.org domain you herby acknowledge and consent that Virtual Hope may share such information and data with any third party with whom Virtual Hop has a contractual relationship to provide the requested product, service, or functionality on behalf of https:www.virtualhope.org user and customers.

 

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https:www.virtualhope.org strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Virtual Hope that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

 

All content including as part of the Service, such as text, graphics logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Virtual Hope or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Virtual Hope content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other user of the content without the express written permission of Virtual Hope and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Virtual Hope or our licensors except as expressly authorized by these Terms.

 

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”) You agree to use the Communication Services only to post, send and receive messages and materials that are proper and related to the particular Communication Services.

 

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other materials protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the right thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward survey, contests, pyramid schemes or chain letters, download any file posted by another user of a Communication Service that you know, or reasonable should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices of proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

 

Virtual Hope has no obligation to monitor the Communication Services. However, Virtual Hope reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Virtual Hope reserves the right to terminate your access to any or all the Communication Services at any time without notice for any reason whatsoever.

 

Virtual Hope reserves the right at all times to disclose any information necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Virtual Hope’s sole discretion.

 

Always use caution when giving out any personally identifying information about yourself or you children in any Communication Service. Virtual Hope does not control or endorse the content, messages or information found in any Communication Service and, therefore, Virtual Hope specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Virtual Hope spokespersons, and their views do not necessarily reflect those of Virtual Hope.

 

Materials uploaded to a Communication Service may be subjected to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

 

Materials Provided to https:www.virtualhope.org or Posted on Any Virtual Hope Web Page

Virtual Hope does not claim ownership of the materials you provide to https:www.virtualhope.org (including feedback and suggestions) or post, upload, input or submit to any Virtual Hope Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission in connection with the operation of their Internet business including, without limitation, the rights to: copy, distribute, transmit, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

 

No compensation will be paid with respect to the use of your Submission, as provided herein. Virtual  Hope is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Virtual Hope’s sole discretion.

 

By posting, uploading, inputting. Providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all of the rights necessary for you to provide, post, upload, input or submit the Submission.

 

International Users

 

The Service is controlled, operated, and administered by Virtual Hope from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Virtual Hope Content accessed through https:www.virtualhope.org in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.

 

 

Indemnification

You agree to indemnify, defend and hold harmless Virtual Hope, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Virtual Hope reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Virtual Hope in asserting any available defenses.

 

 

Arbitration

In an event the parties are not able to resolve any dispute between them arising out of or concerning these Terms of Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concern these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and clams in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

 

 

 

 

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE

THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACIY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Virtual Hope agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURATCIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. VIRTUAL HOPE CORPORATOIN AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

 

VIRTUAL HOPE CORPORATION AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILTY, ABAILABILTY, TIMELINESS, AND ACCURACY OF THE INFORMAITON, SOFTWAR, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMAIOTN, SOFTWAR, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITIONS OF ANY KIND. VIRTUAL HOPE CORPORATION AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIRTUAL HOPE CORPORATION AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISIONS OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TOTRT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF VIRTUAL HOPE CORPORATION OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENCTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PROPTION OF THE SITE, OR WITH ANY OF THESE TEMRS OF USE, YOUR SOLE AND EXLCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Virtual Hope reserves the right, in its sole discretion, to terminate your access to the site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida, and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

 

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Virtual Hope as a result of this agreement or use of the Site. Virtual Hope’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Virtual Hope’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Virtual Hope with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. 

 

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Virtual Hope with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Virtual Hope with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

 

 

Changes to Terms

Virtual Hope reserves the right, in its sole discretion, to change the Terms under https:www.virtualhope.org is offered. The most current version of the Terms will supersede all previous versions. Virtual Hope encourages you to periodically review the Terms to stay informed of our updates.

 

Contact Us

If you have any questions or concerns regarding the Terms and Conditions Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

 

Email: yourteam@virtualhope.org

 

Telephone Number: 850-407-6995

 

Mailing Address:

Virtual Hope Corporation

5036 Dr. Phillips Blvd. #1051

Orlando, FL 32819

Effective Date: 03/01/2023

Virtual Hope Corporation (Virtual Hope) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Virtual Hope Corporation of our commitment and realization of our obligation not only to meet, but it exceeds, most existing privacy standards.

 

 

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Virtual Hope Corporation decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

 

 

This Policy applies to Virtual Hope Corporation, and it governs any and all data collection and usage by us. Through the use of https://www.virtualhope.org you are therefore consenting to the data collection procedures expressed in this Policy.

 

 

Please note that this Policy does not govern the collection and use of information by companies that Virtual Hope Corporation dies not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make us of and share the information collected.

 

 

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;
2. Why we collect personally identifiable information and the legal basis for such collection;
3. How we use the collected information and with whom it may be shared;
4. What choices are available to you regarding the use of your data; and
5. The security procedures in place to protect the misuse of your information

 

 

 

 

Information we Collect

 

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

 

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

 

In addition, Virtual Hope Corporation may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

 

Virtual Hope Corporation may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

 

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

 

 

Why we Collect Information and For How Long

 

We are collecting your data for several reasons:

 

• To better understand you needs and provide you with the services you have requested;
• To fulfill our legitimate interest in improving our services and products;
• To send you promotional emails containing information we think you may like when we have your consent to do so;
• To conduct you to fill our surveys or participate in other types of market research, when we have your consent to do so;
• To customize our website according to your online behavior and personal preferences.

 

 

The data we collect from you will be stored for no longer that necessary. The length of time we retain your said information will be determined based upon the following criteria; the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitations periods within which clams might be made; Andy retention periods prescribed by law or recommended by regulations, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

 

 

Use of Information Collected

 

Virtual Hope Corporation does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

 

Virtual Hope Corporation may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that my be available to you from https://virtual hope.org

 

Virtual Hope Corporation may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

 

 

Virtual Hope Corporation uses various third-party social media features including but not limited to Instagram, Facebook, YouTube, TikTok and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Virtual Hops Corporation’s Control.

 

 

Disclosure of Information

 

Virtual Hope Corporation may not use or disclose the information provided by you except under the following circumstances:

 

• As necessary to provide services or products you have ordered;
• In other ways described in the Policy or to which you have

 otherwise consented;

• In the aggregate with other information in such a way so that your identity cannot reasonably be determined; as required by law, or in response to a subpoena or search warrant;
• To outside auditors who have agreed to keep the information confidential;
• As necessary to enforce the Terms of Service;
• As necessary to maintain, safeguard and preserve all the rights and property of Virtual Hope Corporation.

 

 

 

 

 

Non-Marketing Purposes

 

Virtual Hope Corporation greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Virtual Hope Corporation products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

 

 

 

 

 

Children under the age of 13

 

Virtual Hope Corporation’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

 

 

 

Unsubscribe or Opt-Out

 

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to yourteam@virtualhope.org If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Virtual Hope Corporation will continue to adhere to this Policy with respect to any personal information previously collected.

 

 

 

Links to Other Websites

 

Our website does contain links to affiliate and other websites. Virtual Hope Corporation does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

 

 

 

 

 

 

Notice to European Union Users

 

Virtual Hope Corporation’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

 

 

 

 

 

 

Your Rights as a Data Subject

 

Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:

 

• The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy
• The right of access: this means you have the right to request access to the data we hold about you and we must respond to those request within a month. You can do this by sending an email to yourteam@virtualhope.org

The right to rectification: this means that if you believe some of the data, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.

• The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to yourteam@virtualhope.org
• The right to restrict processing: this means you can change your communication preference or opt-out of certain communications. You can do this by sending an email to yourteam@virtualhope.org
• The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at yourteam@virtualhope.org
• The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or it’s processing where our legal basis is our legitimate interest in it. To do this, please send an email to yourteam@virtualhope.org

 

In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach, and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at https://virtualhope.org

 

Security

 

Virtual Hope Corporation takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

 

The company also uses Secure Socket Layers (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, Virtual Hope Corporation is a license of TRUSTe. The website is also secured by VeriSign.

 

 

 

Acceptance of Terms

 

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sties. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

 

 

How to Contact Us

 

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

 

Email: yourteam@virtualhope.org

 

Telephone Number: 850-407-6995

 

Mailing Address:

Virtual Hope Corporation

5036 Dr. Phillips Blvd. #1051

Orlando, FL 32819

Effective Date: 03/01/2023

Overview: Our website, forum, and sessions are intended for collaboration, motivation, support, guidance, and education between online subscribers, life coaches, professional and experienced guest on the platform. Live discussion and interaction will take place on the website including but not limited to sharing real life experiences, respectful feedback, tough conversations, accountability, judgement free platform. By participating in this community, you are agreeing to the same Terms of Service that apply to Virtual Hope Corporation.

 

With this Code of Conduct, we hope to help you understand how best to communicate  in this online community and services. Understand what you can expect from the services provided, and what type of actions or content may result in temporary or permanent suspension from the Virtual Hope Community. We will investigate any allegations of abuse within the online forum and may moderate any content or discussion within the community that we determine to be in violation of the Terms and Conditions of Service or this Code of Conduct.

 

Who Must Follow Our Code: We expect all employees, users, facilitators, consultants and invited guest to the platform to follow the Code. Failure to do so can result in disciplinary action, including termination of employment, removal from the site and all paid subscription, and denied access to the site in the future.

 

 

 

What If I Have A Code- Related Question Or Concern? If you have a question or concern, please do not hesitate to contact us. Our contact information is at the end of this policy. We take the Code of Conduct very serious to ensure that all subscribers, employees, and guest feel they are in a safe and supportive environment while using and working on the Virtual Hope platform.  

 

No Retaliation: Virtual Hope Corporation prohibits retaliation against any worker or subscriber here at Virtual Hope Corporation who reports or participates in an investigation of a possible violation of Terms and Conditions.

 

Pledge: In the interest of fostering an open, welcoming, and safe environment, we as contributors, and maintainers pledge to make participation in Virtual Hope Corporation during live sessions, coaching sessions, webinars, group discussions and other interactions a harassment-free experience for everyone, regardless of age, body size, ability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, or sexual identity and orientation.  

 

Standards: Our subscribers, visitors, guest, life coaches, leadership, and administration value Virtual Hope Corporation not only because we deliver great products and services, but because we hold ourselves to a higher standard in how we treat one another and operate in general.

• Lead with kindness
• Respectful and considerate to others at all times
• Invest in the wellbeing of others
• Provide guidance, education, knowledge, feedback in a positive and supportive way
• Communicate with empathy
• Share mindfully
• Protect Privacy, Security, and Freedom of Expression
• Have integrity and be trustworthy

WHAT IS NOT ALLOWED – WITHOUT EXCEPTION

• Threats of violence
• Hate speech and discrimination
• Bullying and harassment
• Impersonation
• Doxxing and invasion of privacy
• Prurient/Sexually explicit content
• Spam
• Active malware or exploits
• Anyone under the age of 13 (must have written parental approval)
• Other content which could reasonably be considered inappropriate in a professional setting

 

OUR RESPONSIBILITES: There are a variety of actions that we may take in response to inappropriate behavior or content. It usually depends on the exact circumstances of a particular case. We recognize that sometimes people may say or do inappropriate things for any number of reasons. Perhaps they did not realize how their words would be perceived. Or maybe they just let their emotions get the best of them. Of course, sometimes, there are folks who just want to spam or cause trouble.

Each case requires a different approach, and we try to tailor our response to meet the needs of the situation. We'll review each situation on a case-by-case basis. In each case, we will have a diverse team investigate the content and surrounding facts and respond as appropriate, using this Code of Conduct to guide our decision.

 

Actions we may take in response to a flag or abuse report include, but are not limited to:

• Content Removal
• Content Blocking
• Virtual Hope Forum Account Suspension
• Virtual Hope Forum Account Termination
• Loss of Certification
• Being reported to the local authorities

 

Virtual Hope life coaches, guest, contractors who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions as determined by other members of the Virtual Hope leadership.